Web Mapper Issue

We are having an issue adding one of our stations to the web mapper. It doesn’t reliably show up and doesn’t report data when it does. The other two are working fine. Sometimes also a “phantom” station shows up in the same location as the non-functional station - we have deleted and re-added it several times so an artifact of that perhaps?

Any direction from the Kraken team?

Thanks for letting us know. We are following up over email.

That ‘phantom’ station definitely sounds like a caching issue on the server side since you’ve re-added it a few times. Have you tried changing the Station ID or name slightly to see if it forces a fresh connection? Sometimes the mapper gets ‘stuck’ on old metadata if you use the exact same name.