Problem registering at map.krakenrf.com

Hi @KrakenRF,

I am trying to register. I get the on screen message saying I have been successfully registered however no email is received. Yes, I have checked my spam. Appreciate any help.

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1 Like

Could you please try a password reset?

Thanks. Have just tried that with no email being received.

The registration systems for this site (forum.krakenrf.com) and the cloud mapper (map.krakenrf.com) are different. Are you using the same email address for both websites?

Yes I am. Should they be different?

They can definitely be the same. I just wanted to make sure you were checking the right email address. Could you please provide the following:

email address
serial number
username

Please send the above as a PM.

1 Like

Thank you. All sorted and now working.

Same issue for me. Tried a few different emails, never get an activation email.

It appears I don’t yet have the ability to send messages on the Forum.

Could you please email me through the main website? I’llneed you’re serial number, email address, and username.

1 Like

Been trying to reset password for map.kraken.com. I get the email with the reset link which only brings me right back to the login page. I dont seen to get a chance to actually reset my password. Love your product and all the back end support!

Please email your username and serial number to: [email protected]