DAQ Subsystem Status is abnormal

The parameter display of DAQ Subsystem Status is abnormal
After activating the UI, I found that the parameter of DAQ Subsystem Status is
Update rate:0 ms
Latency:0 ms
Frame index:0
Frame type:-
Frame sync:LOSS
Power level:OK
Connection status:Connected
Sample delay snyc:LOSS
IQ snyc:LOSS
Noise source state:Disabled
Sampling frequency [MHz]: -
Data block length [ms]:-
And it has been in this state for a long time,
What is the problem? Is it the data acquisition port or the data line

This is likely to be a power supply or USB cable issue. If the KrakenSDR doesn’t get sufficient power, or have a stable USB connection, the connection will drop.

I wonder if the data not collected will also cause the DAQ Subsystem Status to display abnormally, because the same power supply and USB data cable previously displayed in green.